FAQs
[ FAQ`s ]
About Us & Our Services
▾ What is Arano Design and how many years of experience has it had?
Arano is a broad platform for online design services. From the design of a logo, to the chair you sit on or the house you live in. Arano offers you a full package of design solutions.
The basic philosophy of our studio is to create individual, aesthetically stunning solutions for our customers by lightning-fast development of projects employing unique styles and architecture.
Arano with its professional team with more than a decade of experience (since 2010), accompanies you from start to final operation. During the Process, Arano will Consider your feedbacks and ensures final result.
▾ What are your strengths as a design studio?
– Offering several different Alternatives for each project (Pay once)
– High speed in design process and execution
– Providing a full package from 0 to 100 (from concept to implementation)
– Flexibility in making corrections and revisions
– Maintaining highest international quality standards
– Ensuring customer satisfaction
▾ What are the benefits of ordering design online?
Due to the optimization of processes and the reduction of incidental costs, ordering design online is usually cheaper and more cost-effective and can be completely customized to fit your budget.
Online ordering is possible with just a few clicks and it will make it very quick and easy for you.
On the other hand, due to the pre-defined process and quality standards and the possibility of viewing the portfolio before ordering, it is very reassuring and guaranteed.
▾ What are your services?
▾ What is the level of your works?
Arano Studio has a professional and trained team and has more than 10 years of experience.
our works are competitive and has a distinct style and attitude.
Arano’s successful portfolio and resume, as well as the maximum satisfaction of our clients, prove this.
▾ Do you have similar examples of work done before?
You can follow our latest projects in the “Portfolio” page.
▾ What do previous clients and customers say about Arano?
You can read the comments and feedbacks of our other customers here.
▾ Is it possible to apply for a job and work with the Arano team?
If you want to collaborate with Arano, you can send your request here.
▾ How to send a complaint about Arano Services?
If you have a complaint about Arano services, you can send it this way.
[ FAQ`s ]
Prices & Our Packages
▾ Why do we have to pay for design?
Designers think outside the box and give you a fresh perspective. Designers can save you money & time. they can push you according the project, you will need them for Space Planning & Project Management. Briefly they can bring you both quantity and quality.
▾ What is the difference between Arano service packages?
The difference between Arano service packages is in the “number of alternatives received” and the “level of project designers“.
In the “optimal” package, you will be able to get your ideal design by talented and vetted designers at a lower cost. In the “standard” package, your design will be done by leading and experienced Arano designers.
“Professional” and “custom” packages allow you to get more design alternatives or allow design changes more often. Also, in these packages, your project is done by very experienced and professional designers.
▾ What happens if we are not satisfied with your design?
With a professional team and more than 10 years of experience, Arano Studio guarantees that you will be satisfied with the final design.
Our successful portfolio and resume confirm this.
We assure you that if you are not satisfied with your received design, we will edit & modify it for once according to your opinion.
▾ Is it possible to cancel the order after registering?
“Initial order registration” on the site is a free consultation request and does not involve any costs.
“After the first payment“, the order becomes a legally binding contract & we will start your project.
If your request to cancel the order is before the start of the design process (less than 24 hours after order registration); We can cancel your order and refund the amount paid to you.
If you cancel the process “after the start or during the project”, the order fee will be received up to that stage, and if more than that is paid, the rest will be returned to you.
▾ What are the costs of designing a project?
The cost of designing each project includes the cost of phase zero (conceptualization and initial design), the cost of phase one (final design), the cost of phase two (preparation and production of drawings and technical documents) and the cost of implementation or construction. It can be paid in four stages.
▾ Is it possible to pay the design fee step by step?
The customer can pay the total amount of the contract in one step or in 4 steps:
– 30% in the first stage for the initial design (phase zero)
– 30% in the second stage for the final design (Phase one)
– 30% in the third stage to prepare documents and technical drawings (phase two)
– 10% in the fourth stage to estimate time and costs for and provide implementation or construction
▾ What is the price of Arano services?
The price of Arano Studio “Standard” package is calculated based on the usual cost of engineering services (approved by Construction Engineering Organization in Iran).
“Professional” and “custom” service packages offer you more services at a slightly higher cost
[ FAQ`s ]
Process & Order Registration
▾ How long will the design process take?
There’s no standard answer because there are a number of factors involved in the architect’s design process timeline. It depends to some factors such as Project Scale, client requirements, number of alternatives, clients’ amendments & etc. Having a professional team and optimizing the design process is an advantage that allows Arano Studio to advance projects quickly. Let’s contact us for more informations.
▾ Can you explain your design process?
The first step is «Creating Concept & Schematic Design». in this step we will offer several different Alternatives to client. Second step is «Design Developments» based on clients’ amendments. in the Third step «Construction Documentation» we will prepare drawings suitable for permit submittal and construction. Finally in last step «Implementing & Construction» we will ensure the proper execution of design. see more information here.
▾ How to register my order on the site?
To register your order on the site, all you have to do is go to the “Submit Order” section and go through all the steps based on the services you request. At the end, “your profile” will be asked. Your order will be finalized after submitting “Price Estimate” and “Complying with Site Rules“.
▾ How can I make sure my order is registered correctly?
If you go through all the steps correctly, In the last step, the message «Your order has been received» will be displayed. And a «Tracking Code» will be sent to your email.
If you do not receive a message, check your email spam.
▾ Can you create custom design?
At the beginning of each project, our experts will accurately receive all your requirements, needs & tastes. In addition, Arano will apply all of your amendments after receiving your comments on preliminary design. Our goal is provide you a special and exclusive design.
▾ Is it possible to cancel the order after registering?
“Initial order registration” on the site is a free consultation request and does not involve any costs.
“After the first payment“, the order becomes a legally binding contract & we will start your project.
If your request to cancel the order is before the start of the design process (less than 24 hours after order registration); We can cancel your order and refund the amount paid to you.
If you cancel the process “after the start or during the project”, the order fee will be received up to that stage, and if more than that is paid, the rest will be returned to you.
Do you have an unanswered question? Ask your question now.